List the equipment in scope
Include the gas meter count and the appliances you are responsible for. Tell us about shared heating, plant rooms and appliances controlled by someone else. A boiler at the address does not automatically describe the whole instruction.
Arrange normal access
The engineer needs safe access to the relevant appliances and inspection points. Tell occupiers about the proposed visit and confirm who will provide entry. Mention locked areas or known flue-access difficulties before the appointment is arranged.
Check the professional attending
Gas work must be undertaken by a suitably qualified Gas Safe registered engineer for the work involved. Ask to see the engineer’s ID and relevant work categories. Never dismantle or alter gas equipment to prepare for a visit.
Distinguish the check from maintenance
A safety record and a boiler service are different activities. If maintenance, a repair or an appliance fault also needs attention, explain it in the request so additional work can be separately scoped.
Getting ready
- List the meters and appliances involved.
- Find the previous gas safety record if available.
- Confirm who controls access to appliances and shared areas.
- Describe known faults and any separate maintenance request.
The output to agree
The relevant gas safety record for the completed agreed checks.
Work outside this brief
Boiler servicing, appliance repair, replacement and installation are separate unless the quotation includes them. Extra access work or investigation may also need agreement.
Questions about Gas Safety
Does the safety check include a boiler service?
Not automatically. Tell us if you want maintenance as well, so the team can define the additional instruction.
What if the property has shared heating?
Explain how it serves the property and who controls the plant. The appropriate scope needs confirmation.
Can I add another appliance on the day?
Contact the team first. Extra equipment can change the scope, price and appointment arrangements.